Terms and Conditions

1. By using our website, you agree to these Terms and Conditions.
2. You may use our website for personal, non-commercial purposes only. You may not modify, distribute, transmit, display, or create derivative works from any content on our website.
3. All content on our website, including text, graphics, logos, and images, is the property of Dourado Luxury Car or its affiliates and is protected by intellectual property laws. You may not use any content on our website without our prior written consent.
4. We make no representations or warranties about the accuracy or completeness of the information on our website. We reserve the right to modify or discontinue our website at any time without notice.
5. In no event shall Dourado Luxury Car be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website.
6. You will be responsible for paying for your own shipping costs for returning your items/cars. Shipping costs are non-refundable. If you receive a refund, the cost of return 30%-40% will be deducted from your refund.
7. If you haven’t received a refund yet, first check your bank account again.
8. Then contact your credit card company, it may take some time before your refund is officially posted.
9. Next contact your bank. There is often some processing time before a refund is posted.

Shipping returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return 30-40% will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.